Get Telephony CDR
/api/v1/telephony-cdrRequest
Authorization
Bearer Token
Provide your API token in the Authorization header. See Authentication to issue one.
Example:Authorization: Bearer ********************
selectedDatestringoptionalDate filter applied by the service; used with x-client-timezone to interpret the date.
Example:
typearray[string]optionalFilter by call type(s). Values depend on your telephony CDR type enum (e.g., Inbound/Outbound/Internal).
Example:
statusarray[string]optionalFilter by call status(es). Values depend on your telephony CDR status enum (e.g., Answered/No Answer/Busy/Failed).
Example:
callFromstringoptionalFilters by caller. The service expands this across contact phones, queue numbers, and extensions before filtering.
Example:
callTostringoptionalFilters by callee. Also expands across contact phones, queue numbers, and extensions.
Example:
trunkarray[string]optionalFilter by trunk name(s).
Example:
agentIdsarray[string]optionalFilter by multiple agent IDs.
Example:
contactIdstringoptionalFilter CDRs by a specific contact.
Example:
recordingsOnlybooleanoptionalIf true, returns only calls with recordings.
Example:
pageintegeroptionalPage index (1-based). Default 1.
Example:
pageSizeintegeroptionalPage size. Default 10. Max 200 enforced upstream.
Example:
userIdstringoptionalFilter CDRs by a specific user ID (agent).
Example:
queueStatusbooleanoptionaltrue if answered, or false if no-answered
Example:
agentCallsOnlybooleanoptionalIf true, returns only agent-related calls.
Example:
tagIdsarray[string]optionalFilter CDRs that have any of the specified tag IDs.
Example:
Responses
200OK
OK
requestIdstringrequireddataarray[object]requiredChild attributes
idstringoptionaluniqueCallIdstringoptionaltimeStartstringoptionalcallFromstringoptionalcallTostringoptionalcallDurationintegeroptionaltalkDurationintegeroptionalsrcTrunkNamestringoptionaldstTrunkNamestringoptionalstatusstringoptionaltypestringoptionalrecordingstringoptionaldidNumberstringoptionalagentRingTimeintegeroptionaluploadIdstringoptionalserialNumberstringoptionalextensionIdstringoptionaltelephonyQueueIdstringoptionalcontactIdstringoptionalcreatedAtstringoptionalupdatedAtstringoptionaldeletedAtstringoptionalisQueueMissedCallbooleanoptionalcallParticipantsstringoptionalwrapUpFormIdstringoptionaltelephonyIvrIdstringoptionalrecordingFileUrlstringoptionalTemporary recording file URL. Expires in 1 hour.
extensionobjectoptionalChild attributes
idstringrequireduserIdstringrequireduserobjectrequiredChild attributes
idstringrequiredcreatedAtstringrequiredupdatedAtstringrequirednamestringrequiredphonestringrequired
extensionIdstringrequiredextensionNamestringrequiredcreatedAtstringrequiredupdatedAtstringrequireddeletedAtstringrequired
telephonyQueueobjectoptionalChild attributes
idstringrequirednamestringrequiredstatusstringrequiredringStrategystringrequiredcallTimeoutintegerrequiredcompanyIdstringrequiredwrapUpTimeintegerrequiredcreatedAtstringrequiredupdatedAtstringrequireddeletedAtstringrequired
contactobjectoptionalChild attributes
idstringrequiredcreatedAtstringrequiredupdatedAtstringrequireddeletedAtstringrequirednamestringrequiredaddressstringrequiredchannelstringrequirednotesstringrequiredcontactNumberintegerrequiredcompanyIdstringrequiredcontactProfilestringrequiredsocialProfileUrlstringrequired
tagsarray[object]optionalChild attributes
idstringoptionalnamestringoptionalcolorstringoptional
totalintegerrequiredpageintegerrequiredpageSizeintegerrequiredlastPageintegerrequired