CX Log

As the name suggests, cx logs are a core part of klink.cloud — the very reason klink.cloud exists is so you can have check daily call logs conversations with your cx logs. On this page, we'll dive into the different cx logs endpoints you can use to manage cx logs programmatically. We'll look at how to query, create, update, and delete tags.

Returns one line per customer or agent message, oldest first, in the form [<ISO 8601 timestamp, UTC>] <name>(customer|agent): <text>. System events and internal comments are left out. A message with no text shows as [<type>], for example [image]. An empty string means the room has no messages yet.