API Reference
Automation Queue
Endpoints for working with Automation Queue resources in klink.cloud. All requests are authenticated with your API token — see Authentication.
- GET/api/v1/queues
Listing
Returns every automation queue in your workspace, each with its full member list. This endpoint is not paginated.
- POST/api/v1/queues
Create
Creates an automation queue — the mechanism that routes incoming conversations to agents.
- GET/api/v1/queues/{id}
Detail
Returns a single queue with its members and routing settings.
- PATCH/api/v1/queues/{id}
Update
Updates a queue. Send only the fields you want to change — omitted fields keep their current values, and the member list is left untouched.
- DELETE/api/v1/queues/{id}
Delete
Deletes a queue and its membership records.
- POST/api/v1/queues/{id}/members
Add Member
Adds one user to a queue, as either an agent or a manager.
- DELETE/api/v1/queues/{id}/members/{userId}
Remove Member
Removes a user from a queue. Their other queue memberships are unaffected, and the account itself is not deleted.