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  • User manual(opens in a new tab)
  • API Reference
  • User manual(opens in a new tab)
  • API Reference
  • Getting Started

    • Introduction
    • Quickstart
    • Authentication
    • Status codes
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    • Webhook Setup
    • Events and Schema
  • SDKs

    • @klink.cloud/call-sdk
  • API Reference

    • Contact
    • Tag
    • Channel
    • Ticket
      • ListingGET
      • CreatePOST
      • Filter by Contact IDGET
      • Form FieldsGET
      • UpdatePATCH
      • Update statusPUT
    • Category
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    • Media Manager
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API Reference

Ticket

Endpoints for working with Ticket resources in klink.cloud. All requests are authenticated with your API token — see Authentication.

  • GET/api/v1/tickets

    Listing

    This endpoint allows you to retrieve a paginated list of all your tickets. By default, a maximum of ten tickets are shown per page.

  • POST/api/v1/tickets

    Create

    This endpoint allows you to create a new ticket in the system.

  • GET/api/v1/tickets/contact/{id}

    Filter by Contact ID

  • GET/api/v1/tickets/fields

    Form Fields

    This endpoint allows you to retrieve a paginated list of custom fields available for tickets.

  • PATCH/api/v1/tickets/{id}

    Update

    This endpoint allows you to update an existing ticket by its ID.

  • PUT/api/v1/tickets/{id}/status

    Update status

    This endpoint allows you to update the status of an existing ticket by its ID.

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